Refund policy
**Return & Refund Policy**
**Effective Date:** September 29, 2026
**Store Name:** 893c.co
**Operating Region:** Pakistan
Thank you for shopping at 893c.co. We want you to be completely satisfied with your purchase. Please read our Return and Refund Policy carefully to understand your rights and our procedures.
---
1. Eligibility for Returns
* **Timeframe:** You have **7 days** from the date of delivery to request a return or exchange.
* **Condition:** To be eligible for a return, the item must be unused, unwashed, in its original packaging, and in the same condition that you received it (along with all tags and labels attached).
* **Proof of Purchase:** A receipt, order confirmation email, or order number is required to complete your return.
2. Non-Returnable Items
Certain types of items cannot be returned, including:
* Clearance or final sale items.
* Products that have been used, damaged, or altered after delivery.
3. How to Initiate a Return
To start a return or exchange, please contact us through our store's support channel or contact page with your **Order Number** and the reason for the return. Once your request is reviewed and approved, we will guide you on how and where to send your package.
4. Shipping Costs for Returns
* If the return is due to our error (e.g., you received a damaged, defective, or incorrect item), 893c.co will bear the return shipping charges.
* If you are returning an item due to a change of mind or personal preference, the customer is responsible for paying the return shipping costs.
5. Refunds Process
* **Inspection:** Once your returned item is received and inspected, we will notify you via email or SMS regarding the approval or rejection of your refund.
* **Approval:** If approved, your refund will be processed.
* For **Cash on Delivery (COD)** orders, refunds will be issued via Bank Transfer, EasyPaisa, JazzCash, or store credit (as agreed upon).
* For pre-paid orders, the amount will be credited back to your original payment method.
* **Timeline:** Please allow a few business days for the refund to reflect in your account after processing.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us within 7 days of delivery.
---
**Contact Us:**
If you have any questions regarding returns or refunds, please reach out to us through our store's official support channels.